Custom Frame Solutions Reviews
(Rated by 1871 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
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%OFFOverall Rating
4.5
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Return Policy4.3
- Customer Service4.7
- Good Value4.3
- Shipping & Delivery4.3
- Price & Quality4.5
Recent Customer Reviews (13)
Jacqueline Brown
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Jan Lange
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Marcos Barbosa
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Riley Finch
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Alexander Lehrer
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William Carlson
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Alvin Burch
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Linette Bourgeau
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Jack Bailey
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Kathrin Hartmann
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Payment Methods
Accepted Payment Options:
Prices for items on Customframesolutions.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Custom Frame Solutions credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Custom Frame Solutions Pros & Cons
Pros
1
Variety of Frames: Offers over 2,200 premium solid wood custom frame styles.
2
Easy Ordering Process: Simple online ordering process with various customization options.
3
Return Policy: Allows returns for any reason, with a full refund minus a 30% material waste fee and original shipping cost.
4
Customer Service: Provides phone and email support, although some customers have reported issues with responsiveness.
CONS
1
Quality Issues: Many customers have reported receiving frames of poor quality, with complaints about flimsiness and improper cuts.
2
Customer Service Problems: Several customers have experienced difficulties in contacting customer service, with some reports of unresponsive emails and phone calls.
3
Shipping Delays: Some customers have reported late shipping, which can extend the overall delivery time.
4
Scam Allegations: There are allegations of scams, including misleading pricing and poor communication.
Custom Frame Solutions Features and Benefits
Features
Variety of Frames
Offers over 2,200 premium solid wood custom frame styles.
Variety of Finishes
Black/Ebony, White/Ivory, Mahogany/Cherry, Maple/Blonde, Espresso/Chocolate, Gold, Walnut/Oak, Silver/Pewter, Bronze/Copper, and a Color Spectrum.
Easy Online Ordering
Browse custom frame collections, select a style, enter artwork dimensions, add Glass/Acrylic, Mat, Backing if required, and ship to your door.
Secure Payment
Accepts major credit cards and ensures secure payment.
Return Policy
Any custom-made item can be returned for a full refund minus a 30% material waste fee and the original shipping cost, with intent communicated within two weeks of receipt.
Customer Support
Phone and email support available.
Shipping Options
Tiered production turnaround: Top Priority (1-3 business days), Express (4-5), Standard (6-9), Economy (10-14); tiered rates based on order value with free shipping over $250; ships ready to assemble to keep costs low and minimize damage.
Quality Assurance
Frames come unassembled for easy assembly; workmanship errors corrected at no additional cost.
Lowest Price Guarantee
Refund the difference if the same molding is found elsewhere at a lower price within 30 days.
Club Member Pricing
24/7 access to deep wholesale pricing with 63% to 73% OFF compared to non-member pricing and unlimited orders.